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Support Services

Probably the most essential part of an installation is the design followed by after-sales support. Zero Ridge prides itself in excelling in these areas.

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The correct design of your boiler and system installation is crucial for efficient and low-cost operation. If a new system or an existing installation, Zeroridge can offer assistance from small changes to full system design.

If your boiler or heating control is equipped with the HDG remote visualization system, web server or webserver pro, Zeroridge can offer to monitor your heating system, boiler, maintenance cycles, errors or warnings. We offer three levels of srevice; Bronze, Silver & Gold.

We offer paid support options for single support incidents through to multiple incidentss for more complicated issues.

Annual or monthly support services. Available in several different ways to suit your requirements. Options from our Gold Service with 365 day cover or our Bronze Service with working day telephone support.